IFC360 for OPERA Cloud

Centralized, Real-Time Interface Monitoring.

The Challenge

Hotels using OPERA Cloud lack real-time visibility into their critical IFC8 interfaces. This blindness leads to delayed incident detection, a flood of support tickets, and ultimately, guest dissatisfaction when services fail.

The Solution: IFC360

IFC360 provides a centralized, single-pane-of-glass dashboard to monitor every IFC8 interface across your entire hotel portfolio in near real-time. Proactively identify issues before they impact operations.

Key Features

5–10 minute refresh cycle

Single-screen view for thousands of hotels

Customizable filters (hotel, region, etc.)

Color-coded health indicators (Green/Amber/Red)

Optional email alerts for proactive notifications

Minimal setup, cloud-ready with zero local footprint

Business Impact

90% Reduction

Up to 90% reduction in interface downtime

85% Fewer Tickets

70–85% fewer support tickets related to interface issues

Faster Resolution

Faster incident communication and resolution

Use Case Example

A global hotel group with 500+ properties uses IFC360 to monitor key and payment interfaces. The corporate IT team can filter by region or hotel, proactively identifying a payment gateway issue in the APAC region. They dispatch their internal team to resolve it before any hotel even notices the problem, ensuring business continuity and a seamless guest experience.

Integration & Setup

Compatibility: Built for OPERA Cloud, leveraging the OHIP API layer.

Infrastructure: 100% cloud-friendly with zero dependency on local hotel infrastructure.

Deployment: Can be set up and running in under one week.

IFC360 in Action

Ready to Gain Full Visibility?

Stop reacting to interface problems and start preventing them. Contact us today to see how IFC360 can transform your IT operations.

Request a Demo Get a Pilot Deployment